Assistance for Families impacted by the COVID-19 Crisis

Catholic Education is offering the following assistance:

• Credits (for amounts paid) will be placed on fee accounts for cancelled excursions, sporting events or activities unless otherwise communicated to the College (excluding non-recoverable deposits), as a result of COVID-19
• Fee concessions will be available on outstanding fees at the end of Term 1 for those families eligible for Government COVID-19 supplement payments.
• Fee concession will be available for Term 2 fees for families eligible for Government COVID-19 supplement payments
• All debt collection activities will be suspended until further notice.

General fee concession arrangements are being considered and will be communicated once finalised. This means current concession applications are currently on hold. We anticipate a delay with Term 2 Fee Statements until there is greater clarity about the duration of the pandemic.

If you have been impacted by COVID-19, please contact Jacqui Heffernan by email Jacqui.heffernan@cg.catholic.edu.au.

Please follow the link to find out more information about Government COVID-19 support.

https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19/if-you-need-payment-coronavirus-covid-19

For more information on how to survive financially through COVID-19 please see the following:

COVID-19 Financial Survival Guide

https://ndh.org.au/debt-problems/covid19/

Financial Institution Support during COVID-19

Financial Institutions are also offering a range of assistance to account holders, homeowners and businesses. Please enquire with your financial institution to access financial support such as:

• Suspending payments on credit cards and personal loans
• Reduce interest rates on home loans/suspending or deferring home loan repayments/loan variations/reducing loan interest rates
• Loans and support for small business
• Loan extensions etc

Westpac

https://www.westpac.com.au/help/disaster-relief/coronavirus/?pid=iwc:sr:support_2003:covid:

NAB

https://www.nab.com.au/personal/customer-support/covid19-help?own_cid=MH20012

St George

https://www.stgeorge.com.au/about/sustainability-and-community/disaster-relief/covid-19?pid=iac:br:COVID_2003::hpg_a

ME Bank

https://www.mebank.com.au/support/coronavirus-information/

ANZ

https://www.anz.com.au/promo/covid-19/

Commonwealth Bank

https://www.commbank.com.au/latest/support-for-home-loan-customers.html?ei=pers_HL

Teachers Mutual Bank

https://www.tmbank.com.au/about/member-news/2020/coronavirus?icn=corona2020&icd=hpnews2

Scams during Coronavirus

Please be aware that there are some financial scams relating to Coronavirus. These may be in the form of text messages, emails or phone calls. The best approach is to not provide any of your financial information. If you suspect you have been contacted as part of a scam, you can report it to scamwatch – scamwatch.com.au/report-a-scam and the police.

For additional support, other services available include:

Beyond Blue

https://www.beyondblue.org.au/the-facts/looking-after-your-mental-health-during-the-coronavirus-outbreak

Life Line

https://www.lifeline.org.au/get-help/topics/mental-health-and-wellbeing-during-the-coronavirus-covid-19-outbreak